Customer care
For anything about an order, a refund, your library or your devices, write to us. Include your order number if you have one; it is on the invoice in your account.
Email: being finalised — please use the email address above in the meantime
Telephone: being finalised — please use the email address above in the meantime
Business details
Trading name: CivilIndia
Legal name: being finalised — please use the email address above in the meantime
Constitution: Sole proprietorship
Principal place of business: being finalised — please use the email address above in the meantime
Website: https://civilindia.com
Grievance officer
Under the Consumer Protection (E-Commerce) Rules, 2020, we appoint a grievance officer to deal with consumer complaints.
Name: being finalised — please use the email address above in the meantime
Designation: Proprietor
Email: being finalised — please use the email address above in the meantime
Telephone: being finalised — please use the email address above in the meantime
We acknowledge every complaint within 48 hours of receiving it, and resolve it within 30 days.
Data protection requests
To ask what personal data we hold, to have it corrected or erased, or to withdraw a consent, write to the same address. What we hold and why is set out in the privacy policy. If you are not satisfied with how we handle your request, you may complain to the Data Protection Board of India.
Reporting a copyright problem
If you believe a title infringes your copyright, write to us with enough detail to identify the work and the listing, and your contact details. We investigate and remove infringing material.
Other pages you may want
- Terms of use — including what your licence to read allows
- Refunds and cancellations
- Privacy policy